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Academy10 Personal Trainer supports staff who wish to improve their skills on a continuous basis. New tutorials are released every week. Recent examples include:

07-Sep arrow MS Word - Tables and AutoFit
05-Sep arrow Anger Management
03-Sep arrow Have You Got A Minute? - Managing Interruptions
31-Aug arrow How to get the most from your Mentor.
27-Aug arrow Credit Management - How to get paid on time.
24-Aug arrow Nested IF Statements in Excel
23-Aug arrow Resilience
19-Aug arrow The Bribery Act 2010
18-Aug arrow Using Conditional IF Statements in Excel
15-Aug arrow Can You Read Faster?
10-Aug arrow MS Outlook - Appointments
09-Aug arrow How to say no!
03-Aug arrow MS Excel - Importing Text Files
30-Jul arrow Active Listening
27-Jul arrow MS Word - Using Macros
26-Jul arrow Grammar - Try This Test!
23-Jul arrow New Manager - Getting Right from the Start
20-Jul arrow MS Excel Scenarios
19-Jul arrow Problem Solving
16-Jul arrow Employment Law Update 2010
13-Jul arrow MS Outlook - Adding a Signature
12-Jul arrow Change Your Inner Dialogue
09-Jul arrow The 4 Ps of Marketing
06-Jul arrow Pictures & Images - MS Word
05-Jul arrow Secrets of Persuasion
02-Jul arrow How to Motivate People (3 theories)
30-Jun arrow Goal Seek - MS Excel
28-Jun arrow Improve Your Memory
24-Jun arrow How to get more done - delegate!
22-Jun arrow MS Word - Find and Replace
21-Jun arrow Taking Minutes in Meetings
16-Jun arrow MS Excel - Sorting & Filtering
12-Jun arrow Absence Management - The Back to Work Interview
28-May arrow Bullying & Harassment - Personal Trainer
17-May arrow Adult Learners Week - World Cup Kit Challenge 2010
10-May arrow Successful Networking - Personal Trainer
04-May arrow MS Excel - Pivot Tables - Personal Trainer
27-Apr arrow Charisma - Developing the X Factor
16-Apr arrow How to be an Influencing Star
14-Apr arrow Delivering Fantastic Customer Service - Personal Trainer
09-Apr arrow Asbestos Awareness - Personal Trainer
29-Mar arrow Managing Your Manager - Personal Trainer
24-Mar arrow Environmental Awareness - Personal Trainer
15-Mar arrow Negotiating - A Game - Personal Trainer
10-Mar arrow Assertiveness and Self Confidence - Personal Trainer
01-Mar arrow Managing eMail Overload - Personal Trainer
15-Feb arrow Giving Critical Feedback - Personal Trainer
08-Feb arrow Conflict Resolution Scenarios - Personal Trainer
08-Feb arrow He missed the deadline! - A coaching opportunity - Personal Trainer
25-Jan arrow Getting more from MS Excel Spreadsheets - Personal Trainer
18-Jan arrow Grammar and Writing Skills - Personal Trainer
08-Dec arrow First Aid Scenarios - an refresher programme
27-Nov arrow Essential Time Management - SkillGate/Academy10 Personal Trainer

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"It is not just what you know, it's how you think that counts."

 

Today's Tutorial

 

Absence Management - The Back to Work Interview - Personal Trainer

"Sickness absence costs UK plc over £12 billion per year."

Everyone will probably need to take time off for sickness as some point in their lives.  However absence can be very damaging for business. 

Managing and monitoring absence can reduce the costs.

This tutorial will focus on short term unauthorised and unplanned absence and the importance of the return to work interview.

You will cover:

  • Common reasons for unauthorised and unplanned absence
  • Preparing for a return to work interview
  • Questions to ask in a return to work interview
  • Conducting a return to work interview.

SkillGate

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