Academy10 Personal Trainer supports staff who wish to improve their skills on a continuous basis. New tutorials are released every week. Recent examples include:
This tutorial contains a real life case study of a complex problem solving situation.
The participants used a four stage process for solving the problem. This process will help you tackle any type of problem - even the really complex, intimidating ones! We will cover:
How to define the problem
Finding the causes of the problem
Solving the problem
Putting an action plan in place - and critically, following up on the action plan
This tutorial is mobile phone and PC enabled. Max. score: 3 CPD points